Return & Refund Policy
Last Updated: 12 Feb 2024
We want you to be happy with your purchase, so we keep our return and refund process simple.
Return Policy
If your product is damaged, defective, incorrect, or incomplete when you get it, let us know. You can reach us via email at — info@japanscientificbd.com or WhatsApp at +8801670814556. Depending on the product category and condition, your product may be eligible for a refund or replacement.
Note: Some products can’t be returned if you just don’t need them anymore.
For problems with a device after you’ve used it, you have 7 days to return it with a valid reason. We’ll guide you to the brand’s warranty centre (if there is one) or help you with warranty service.
Conditions for Returns
- The product must be unused, unworn, unwashed, and in good condition.
- Keep all the original stuff like tags, manuals, warranty cards, freebies, and accessories.
- Return the product in its original and undamaged manufacturer packaging/box.
